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Order
How do I place an order?
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How to order for Pick-Up?
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How to order for Delivery?
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How to track my order?
Once your order has been processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery online.
Payment
What payment methods do you accept?
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Is my payment information secure?
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Delivery
Do you offer same-day delivery?
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Do you deliver on weekends and holidays?
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Can I schedule a delivery for a specific date and time?
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How do you deliver?
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How far in advance should I place my order for delivery?
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What happens if the recipient is not available at the time of delivery?
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Customization
Can I request specific flowers or colors for my arrangement?
Yes, we offer customization options for many of our arrangements. Please contact our customer service team to discuss your preferences, and we’ll be happy to create a custom arrangement just for you.
Can I provide special instructions for the delivery of my custom arrangement?
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Do you offer design consultations for custom orders?
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Return & Refunds
What if my flowers arrived damaged or defective?
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